Shipping policy
🚚 Fast, Reliable Shipping
We ship quickly — usually within 24 hours. Most orders head out the door the same day or the next business day (Monday–Friday, excluding holidays). Delays may occur if additional information is required (e.g. address verification or payment checks).
Our trusted carriers keep things moving smoothly, and every order comes with tracking so you can follow your package every step of the way — right to your doorstep.
📦 Shipping Methods & Delivery Times
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Within Canada:
We ship with UPS and Purolator. For PO Boxes, we use Canada Post. Delivery time 1-8 business days depending on your location. -
USA:
We ship to the USA using Canada Post. Delivery time is usually 5–9 business days, depending on your location. Duties are calculated automatically at checkout at the time of purchase. -
International:
We ship internationally with FedEx. Delivery time is usually 1–2 weeks, depending on your location. Duties and taxes are not included at the time of purchase.
💲 Shipping Costs
We’re proud to offer rates below industry standard. Even better — orders over $125 ship free within Canada.
🔒 Secure Shipping
For your protection, orders must ship to the verified billing address. This helps prevent fraud and safeguards your account from unauthorized purchases.
Returning customers can choose a different shipping address if needed. We take these steps seriously because your trust means everything to us — and our goal is always a safe, seamless shopping experience.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us right away. We’ll work with the carrier to make it right.